Marcos close up

Marcos Wence, Mountain View

Name:   Marcos Wence
Home Hobee’s: Hobee’s Mountain View
Length of Service: Nearly 16 Years
Position:  Server
Why He’s The One: This month’s award is a nice complement to last month’s presentation: Like July’s Star Employee, Alvaro Moreno, Marcos has spent nearly 16 years working for Hobee’s. And like Alvaro, Marcos has become one of the company’s most dependable and respected servers. Back in 1998, Marcos started as a Host at Hobee’s Stanford. He spent about 4 years learning this job well and perfecting his English at school. Once he felt comfortable enough, he took on server training and has excelled at that position ever since. Marcos has worked at several Hobee’s, but now calls Mountain View home. Several of his Mountain View co-workers nominated him for this honor. They cited his ever-present smile, helpful attitude and superb customer service skills as proof of his excellence. We’re pleased to honor Marcos as our latest Star Employee of the Month.
Alvaro portrait

Alvaro Moreno, Palo Alto

Name:   Alvaro Moreno
Home Hobee’s: Hobee’s Palo Alto
Length of Service: 16 Years
Position:  Server
Why He’s The One: Alvaro demonstrates the qualities that make a server a true professional instead of a mere order taker. He takes a smooth, conversational approach with his guests and takes time to explain menu items and describe the specials. On Palo Alto’s most recent secret shopper report, the evaluator ordered a special because Alvaro made the item sound particularly delicious. Because of his talent to engage, Alvaro has attracted a devoted group of regulars throughout his 16 years at Hobee’s. He is quick, hard working and has a great sense of humor. We’re pleased to honor Alvaro as our latest Star Employee of the Month.
Antonio portrait

Antonio Amaya, Redwood Shores

Name:   Antonio Amaya
Home Hobee’s: Hobee’s Redwood Shores
Length of Service: 27 Years Next Month!
Position:   Kitchen Manager
Why He’s The One: A two-time Outstanding Kitchen Manager award-winner, Antonio has been a Hobee’s stalwart for a very long time. He has worked at various Hobee’s kitchens for nearly 27 years. He spent many years at Hobee’s Mountain View before transferring to Pruneyard. Antonio is calm, polite and produces exceptional food. A major reason for this recognition is what he has done since Pruneyard closed in January: He gamely and patiently traveled to every other location to cover vacations for kitchen staff. That’s a long time to be without a home, but Antonio never complained. We look forward to seeing him in action at his new post at Redwood Shores. We also send hearty congratulations to Antonio and his wife Alicia. This month they celebrated twenty-five years of marriage and held a beautiful ceremony to mark the occasion.
Carlos portrait

Carlos Ibanes, Corporate Office

Name:   Carlos Ibanes
Home Hobee’s: Hobee’s Corporate Office
Length of Service: 17 Years
Position:   Maintenance Supervisor
Why He’s The One: Carlos was recently named our 2013 Paul Taber Commitment to Excellence Award winner, the company’s biggest honor. Shortly after Carlos began working in the kitchen at Hobee’s Palo Alto in 1995, co-owner Peter Taber discovered that he was an incredibly talented and resourceful handyman. Peter soon hired Carlos to be Hobee’s full-time maintenance supervisor (a terrific decision). Carlos works diligently – days, nights and weekends – to perform repairs, preventative maintenance and respond to emergencies. He had an especially busy period beginning in January 2013 as he oversaw the winding down and dismantling of three restaurant locations. Each of these projects produced unanticipated challenges and involved tight deadlines. Carlos handled his responsibilities flawlessly. We’re so proud of his many accomplishments and congratulate Carlos on his awards!
Mario close up

Mario Morales, Hobee’s San Jose

Name:   Mario Morales
Home Hobee’s: Hobee’s San Jose
Length of Service: 2 Years
Position:   Host
Why He’s The One: Mario caught our attention last year when he was named Rookie of the Year in the Hobee’s Achievement Award program. The honor was not a fluke: Mario continues to be one of our most exceptional Hosts. According to his General Manager, Melissa Talbot: “Mario is a star because of his amazing hospitality skills and his consistent commitment to exceed our standards with a smile and a positive attitude. Now that business at the restaurant is cranking up with all of the surrounding development, the crew looks to Mario as an upbeat inspiration. We’re proud of Mario and his ability to build on his award-winning first year!
Adriana portrait

Adriana Sandoval, Hobee’s Palo Alto

Name:   Adriana Sandoval
Home Hobee’s: Hobee’s Palo Alto
Length of Service: 4 Years
Position:   Manager
Why She’s The One: One of the things we love most about Adriana is her flexibility and willingness to roll with the punches. Originally hired to work at Hobee’s Stanford, she eventually transferred to both Pruneyard and Los Gatos. See a pattern? Yes, she worked for all three stores that closed within twelve months! Despite that unfortunate coincidence, Adriana took on each new assignment with a smile and a terrific attitude. She is a very warm, caring presence in the dining room and provides excellent customer service. In fact, during Palo Alto’s first two “secret shopper” visits of the year, Adriana and her crew nabbed two consecutive 100% scores. That’s a perfect testament to her hard work. Congratulations, Adriana!
Roque portrait

Roque Marin, Hobee’s Sunnyvale

Name:   Roque Marin
Home Hobee’s: Hobee’s Sunnyvale
Length of Service: 19 Years
Position:   Kitchen Manager
Why He’s The One: This is a second win for Roque. Not only does Roque handle every combination that his busy kitchen can throw at him, he also rolls with the punches of very large Waiter.com orders without flinching.  He can bob and weave his way through an intense lunch rush with no sweat on his brow, with food quality and presentation that any server at Hobee’s would be proud to serve.   He goes toe to toe with the best of them, and often lends his creative expertise in creating new dishes.  The now famous pumpkin-walnut coffeecake was Roque’s experiment, and we all know how popular that has become!  We’re proud of Roque; he is our Champion for October!

 

Abael close up

Abael Rangel, Hobee’s Pruneyard

Name: Abael Rangel
Home Hobee’s: Hobee’s Pruneyard
Length of Service: 9 1/2 Years
Position: Prep Cook
Why He’s The One: Abael is just shy of a decade at Hobee’s Pruneyard.  During that time, he has clearly gained the admiration of his co-workers: Ten of them nominated him for this honor.  According to General Manager Felipe Zarate, Abael has a very strong work ethic and an eye for detail.  He sets up the salad bar with great care and precision.  He is easy going and willing to help others.  Even when it’s slammed, he has a great attitude and keeps a strong, steady pace.  We’re proud of Abael and glad to award him this distinction!

 

Store front of Hobee's

The Entire Closing Crew of Hobee’s Los Gatos

Name:                         The Entire Closing Crew of Hobee’s Los Gatos
Home Hobee’s: Hobee’s Los Gatos
Length of Service: 5 years
Position:       The Whole Darn Crew!
Why They’re The One: It’s never easy to say goodbye to a store, we really enjoyed being a part of the Los Gatos community. It’s important to know that the closing crew at Hobee’s Los Gatos, handled a difficult situation with grace, dignity and professionalism until the very last minute.  Despite losing some employees unexpectedly, the remaining crew never let down and put forth their very best effort to show true Hobee’s pride and service.  Debbie, Javier, Carlos Q, Patricia and all of the rest of the crew really demonstrated the meaning of “Be the BEST”.  Carlos I., Raul and Angel put endless energy and effort into leaving the place better than we found it 5 years ago.  And we would be remiss if I didn’t mention some of the newcomers: Jose Valencia (yes, another one), Luis and Fernando and all of the other recent hires that really caught on to the Hobee’s vibe and did a great job over the final several weeks.  Most of these employees are now in other Hobee’s or other jobs, but the Hobee’s Los Gatos spirit will live on in our memories as a worthy effort from beginning to end.  Viva Los Gatos!

 

Biden and Janet

Janet Enciso, Hobee’s Sunnyvale

Name:                         Janet Enciso
Home Hobee’s: Hobee’s Sunnyvale
Length of Service: 6 years
Position:       Manager
Why She’s The One: This is Janet’s second Star Employee award.  (Her first was in 2009.)  She thoroughly deserves the distinction since she has really stepped up her game of late.  Janet is one of our most flexible managers and is always available to fill in at other locations.  Her crafts on Kids Eat Free Wednesdays are legendary and build business during our slowest dining segment.  Janet also keeps her cool during the most hectic times.  A great example of her ability to handle pressure is her demeanor during June’s surprise visit by Vice President Joe Biden: Amidst the excitement and commotion, Janet made sure to keep the dining room running smooth.  We congratulate Janet on once again being named Star Employee of the Month!